While there are a host of companies that promise legitimate work-at-home opportunities that don’t deliver, luckily, there are companies that do indeed have “work” to offer that can be done from home. Customer service work is a leading work-at-home opportunity that consistently seeks to bring aboard talented home-based customer service representatives that excel in providing quality service to customers.
To get to the level of working legitimately from home and taking customer service calls for companies, one must first understand the differences that this form of “work” may come in. First, there’s the need to overcome the negative connotation associated with paying a fee to work online.
I know, I know! Before, I stated that there are a dozen or so companies out there that would not ask individuals to pay to work for them instead of the other way around, right? Well, quite honestly, there are. Allow me to explain. There’s a difference in working for a company from home as an employee or as business.
The question is: do you want to work as an employee or a contractor? Not all work-at-home opportunities offered are offered by employers. Rather, many work-at-home opportunities, more specifically customer service positions, are just that, an opportunity — an opportunity to make an income by forming your very own home-based business.
What’s the difference? An employer hires an individual to perform one role within the organization and the individual will work for that employer with an agreed upon salary. A home-based business contracts with several different companies and may offer a variety of services because the business would receive a different pay rate for each service the business is contracted to service.
This presents a slightly different level in regards to earning potential for the home-business providing the service because the business can service any number of clients at any given time. No salary cap — only capped by the business offering its services. So you see, the opportunity becomes a little greater when offering services as a business vs. as an employee. Since a business has the ability to earn more, there are requirements for this kind of privilege.
Now while there are employers that do hire employees to work from home to take customer service calls, and it’s important to know of these options, we will take the time to focus on business opportunities instead of employer-to-employee work-at-home opportunities. It’s important to understand that some companies only work with home-based businesses and independent contractors, so that all work-at-home opportunities and options are considered and not mistakenly cast aside, which leaves money on the table.